Effective October 19, 2026
Terms of service.
The short version: you pay in full when you book, we confirm your date within 1 business day, and you can cancel 60 or more days out for a full refund.
These terms apply when you book a kit from LeMucha Studio ("LeMucha", "we", "us") at lemucha.com. By booking, you agree to them. Effective October 19, 2026.
Booking and payment
You must be 18 or older to book. Prices are in US dollars and include shipping both ways within the contiguous US. You pay in full when you book. Before you add a kit to your cart, you fill in a short booking form with your names, event date, event type and venue city; we use it to reserve your kit.
Date confirmation
We confirm every booking by email within 1 business day. Kits are reserved first come, first served. If no kit is available for your date, we refund you in full.
Shipping and the rental period
Your kit arrives 3–4 days before your event. The rental period ends 72 hours after your event, when the kit must be back in the box and dropped off with the prepaid label. Each extra day costs $25; you can add days when you book, and late returns are charged at the same rate. If the kit hasn't been sent back 14 days after your event, we charge the replacement cost of anything not returned.
Cancellations and date changes
60 or more days before your event: full refund. 30 to 59 days before: 50% refund. Less than 30 days before, or once the kit has shipped: no refund. You can move your booking to a new date once, free, if you ask at least 14 days before your original event and a kit is available. If your kit doesn't arrive in time because of a mistake on our side or a shipping delay, we refund you in full.
Looking after the kit
You're responsible for the kit from delivery until it's dropped off for return. Damage protection ($49) covers accidental damage. It doesn't cover loss, theft or items that aren't sent back. Without damage protection, we charge the reasonable repair or replacement cost of anything damaged or missing. We'll send you photos and an invoice before charging.
Film, footage and what you get back
We develop, scan and edit everything you send back, and deliver it online in the time frames on our site (usually 2–6 weeks). Results depend on your guests: we can't guarantee how many frames or clips turn out, and blank, dark or blurry shots aren't grounds for a refund. If a roll or file is lost or damaged while in our care, we refund the share of your booking that covers it.
Your photos and footage
You own the photos and footage your guests make. You give us permission to process, edit and store them so we can deliver your gallery and film. We won't post them publicly or use them in our marketing without your written OK. Download your files when they arrive: we keep galleries and raw files online for 12 months, then may delete them.
Our liability
If something goes wrong on our side, our total liability is limited to the amount you paid for the booking. We aren't responsible for indirect losses, such as missed moments at your event.
General
These terms are governed by the laws of California. We may update them; the version on our site when you book applies to your booking. Questions: lemucha.com/contact-us.